FAQ

FAQ

How did you start?
The Jewel Suite was dreamt up on a fine summers afternoon by two friends who had maybe had one too many. The dream was to bring together a group of jewellery makers that otherwise wouldn't have the chance to showcase their work to a wider audience. We all have to start somewhere and The Jewel Suite began by trading at local craft fair selling affordable yet fashionable pieces.

Now we have an online presence we are looking to expand by stocking collections from local Jewellery makers. We are excited to announce the first two makers will be showcasing their work early 2013.

I am interested in making Jewellery for The Jewel Suite, how do I go about it?
Fantastic! We are always looking to help people with a passion for making jewellery. Go to the contact page and tell us about yourself.

How much is shipping?
Shipping is charged at £0.99.

Do you post abroad?
Being a UK based business at the moment we only cater for UK sales but this is something we will be expanding in the coming months. For the meantime hit the contact page, tell us where you are from and we can sort it it for you.

Do you accept returns?
Of course, if you are not happy then we are not happy. After you receive your purchase you will have 7 days to return the itemin the same condition as it was received. We will then refund you through paypal.

Is this site safe?
Yes. When you go through the checkout you will be directed to the Paypal site to complete the purchase.